Refund & Return Policy

At Moxo, customer satisfaction comes first.

Returns

If a product is damaged or incorrect, customers may request a return within the allowed time.

Refund Process

Since Moxo operates on Cash on Delivery, refunds (if applicable) will be handled according to our support guidelines.

Non-Returnable Items

Some items may not be eligible for return due to hygiene or clearance sale reasons.

For assistance, contact support@moxo.mk.